Enterprise Service Desk Specialist - 1st Shift
Eleven(29 days ago)
About this role
A Technical Support / Help Desk Technician providing remote and phone-based troubleshooting for hardware, networks, platforms, and web-based applications. The role diagnoses root causes across hardware, network, and software components and recommends or implements solutions while coordinating escalations as needed.
Required Skills
- Technical Troubleshooting
- Remote Support
- Cloud Technology
- Networking
- PC Architecture
- Wireless Communication
- Routers
- Cellular Devices
- Windows
- iOS
+4 more
Qualifications
- High School Diploma/GED
- CompTIA A+
- CompTIA Network+
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