Enterprise Service Desk Specialist, Mid

Example Corp(11 days ago)

New Orleans, LAOnsiteFull TimeJunior$52,540 - $52,540IT Support

About this role

This role involves providing tier 1 IT support for a secure Navy network, assisting with troubleshooting, incident management, and network monitoring to ensure operational stability and improvements. The position supports the modernization and security of the Navy and Marine Corps' global IT infrastructure.

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Required Skills

Help Desk
Troubleshooting
Network Monitoring
Ticketing System
Customer Service

Qualifications

High School Diploma or GED
3 years relevant experience
DOD Secret security clearance
CompTIA Security+

About Example Corp

leidos.com

Acquia is a digital experience company built around Drupal that provides cloud hosting, content management, personalization, and marketing tools to help organizations build and operate large, secure websites and applications. Its platform combines Acquia Cloud and site-management services with capabilities for digital asset management, personalization and customer engagement, security, and professional support. Founded by Dries Buytaert (the creator of Drupal), Acquia positions itself as an enterprise-grade partner for organizations that want to leverage open-source Drupal at scale. Its customers include government agencies, media companies, and large enterprises that need scalable, secure digital experiences.

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