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Enterprise Support Specialist at Figma - ApplyBlast

Enterprise Support Specialist

Figma

4 days ago

3.6 on Glassdoor

Bengaluru, Karnataka, India

Hybrid

Full Time

Medior

0 applicants

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About this role

The Enterprise Support Specialist role at Figma involves partnering with the Enterprise Support Manager to define and elevate the Enterprise Support function for strategic customers. The position requires diagnosing technical issues, managing account administration and billing, and serving as a customer advocate across global time zones. This hybrid role is based in the Bangalore office and demands coverage during non-standard business hours to support international clients.

Responsibilities

Diagnose technical issues and determine solutions for enterprise customers
Partner with sales teams to guide organizations through complex workspace configurations
Advocate for bug fixes and process improvements based on customer feedback

Skills

About Figma

figma.com

Headquarters

San Francisco, California, United States

Company Size

1001-5000 employees

Founded

2012

View Profile

Figma is an intelligent, collaborative canvas where design, code, and AI come together for the entire product development process. It offers a suite of tools including Figma Design, Figma Make (prompt-to-code), Figma Weave (AI workflows for imagery and media), Dev Mode, FigJam, Figma Slides, Figma Sites, and more — enabling designers, engineers, and stakeholders to go from concept to production in one place. Used by 95% of the Fortune 500, Figma supports real-time collaboration, AI-assisted workflows, prototyping, design systems, and developer handoff for teams of all sizes.