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Enterprise Support at Latitude AI - ApplyBlast

Enterprise Support

Latitude AI

15 days ago

Pittsburgh, Pennsylvania, United States

Onsite

Contract

Medior

0 applicants

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About this role

This role serves as a key member of the Enterprise Support team, providing Tier I and Tier 2 support services for a variety of platforms including G-Suite, MacOS, Linux, iOS, and Windows. The position involves imaging, deploying, and provisioning assets to end users while ensuring customer service excellence. The role also includes assisting with ticket queue management, incident resolution, and various operational support tasks.

Responsibilities

Provide Tier I and Tier 2 support services for enterprise systems
Manage ticket queues and resolve technical incidents efficiently
Deploy and migrate devices including laptops and desktops

Skills

About Latitude AI

lat.ai

Headquarters

Pittsburgh, Pennsylvania, United States

Company Size

501-1000 employees

View Profile

Latitude AI is an automated driving technology company on a mission to transform travel to be safer, less stressful, and more enjoyable for everyone. The company is developing automated driving technologies designed to give drivers time back on their journeys, with a future driver assist system specifically built for Ford vehicles. Latitude's team brings deep expertise across robotics, machine learning, hardware, cloud infrastructure, and safety engineering to create cutting-edge automated driving solutions.