Entry Level Support Engineer
New Era Technology(1 month ago)
About this role
Onsite IT support role based at a client site in Timaru within the education sector, serving as the first point of contact for IT-related issues. The position is 38 hours per week (Monday–Thursday 8 hours, Friday 6 hours) and may involve local travel; a company vehicle may be provided. The role focuses on delivering excellent customer service within a team-oriented environment and supporting New Era's clients on site.
Required Skills
- Customer Service
- Troubleshooting
- Ticketing
- Escalation
- Documentation
- Communication
- Timesheets
- Windows 11
- Windows Server
- Azure AD
+5 more
Qualifications
- NZ Citizen Or Permanent Resident
- NZ Driver's License (Full Or Restricted)
About New Era Technology
neweratech.comNew Era Technology is an IT engineering and services firm that delivers mission-focused technology solutions for federal, defense, intelligence, and commercial clients. They specialize in systems integration, cloud modernization, cybersecurity, enterprise infrastructure, and managed services, along with program management and lifecycle sustainment for mission‑critical systems. New Era combines cleared technical staff and security-focused operations to provide end-to-end engineering, deployment, and support that keep complex, regulated IT environments resilient and compliant.
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