Escalation Engineer, Zero Trust
Cloudflare Events(8 days ago)
About this role
Cloudflare is seeking an Escalation Engineer to handle the most complex technical customer issues, working across the full technology stack to resolve escalations and improve overall support quality. The role involves deep technical investigations, collaboration with engineering and product teams, and guiding support engineers to ensure high reliability and customer satisfaction.
Required Skills
- Troubleshooting
- Root Cause Analysis
- Networking
- Security
- Cloud Technologies
- Linux
- Protocols
- Support
- Automation
- Collaboration
About Cloudflare Events
cloudflare.comCloudflare is a global edge network and security platform that helps businesses connect, protect, and build on the Internet. It offers CDN, DDoS mitigation, managed DNS, WAF, zero-trust access, and developer services like Cloudflare Workers to run code at the edge. Cloudflare's products improve application performance and reliability while reducing complexity and cost for enterprises, developers, and consumer sites worldwide. The company emphasizes broad global coverage, low latency, and integrated security and performance features delivered from its distributed points of presence.
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