Cyberhaven
Cyberhaven is seeking an Escalation Engineer to shape its nascent Technical Support function and build expertise in its AI-driven data security platform. This role involves owning complex customer escalations, collaborating with engineering teams to resolve critical issues, and documenting processes for internal knowledge. You will serve as a key liaison between executive leadership, backline engineers, and enterprise clients to ensure high-quality support and data protection.
Headquarters
Palo Alto, California, United States
Company Size
51-200 employees
Founded
2016
Cyberhaven is an enterprise data security platform that uses data lineage to trace information flows, enabling precise protection against data loss, insider threats, and compliance violations. Its AI-driven solution combines DSPM (data security posture management), DLP, and insider risk management to prevent data exfiltration across SaaS, endpoints, cloud, and AI tools. Founded in 2016 and headquartered in Mountain View, California, Cyberhaven helps organizations gain end-to-end visibility and enforcement across complex data environments. The platform focuses on safeguarding data as it moves and is used across modern, heterogeneous IT ecosystems.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Cyberhaven.
Cyberhaven didn’t post a salary, so this is our estimate from similar listings.
35% above the average for this role