Escalation Manager – Application Security
Black Duck Software, Inc.
About this role
The Escalation Manager at Black Duck Software is a senior role responsible for managing complex customer issues related to application security, coordinating cross-functional teams, and driving systemic improvements. The job focuses on incident ownership, stakeholder management, technical oversight, process excellence, and continuous improvement in a SaaS and cybersecurity environment.
Skills
Qualifications
About Black Duck Software, Inc.
blackduck.comIndustries
Technology
Black Duck offers application and open-source security solutions that give organizations deep visibility into open‑source components, licenses, and vulnerabilities to secure the software supply chain. Its cloud and on‑prem software composition analysis (SCA) tools integrate with AppSec workflows (SAST/DAST/IAST/ASPM) to automate detection, triage, and remediation of risks while helping ensure license compliance. Designed for regulated, AI‑driven environments, Black Duck aims to eliminate software risk at scale and accelerate secure development by surfacing dependency issues and providing governance across the SDLC.
Recent company news
SiliconANGLEBlack Duck introduces AI model scanning to tackle hidden and obfuscated AI components
Nov 12, 2025
SC MediaBlack Duck launches AI-powered application security solution
Dec 11, 2025
PR NewswireClearlake and Francisco Partners Complete Acquisition of Black Duck Software, Formerly Known as Synopsys Software Integrity Group
Oct 1, 2024
SD TimesSynopsys Software Integrity Group rebrands as Black Duck Software
Oct 1, 2024
citybizBlack Duck Appoints Ishpreet Singh as CIO and Bruce Jenkins as CISO
Dec 19, 2024
About Black Duck Software, Inc.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$70k – $120k
per year