Escalation Manager Operation Control Center
Swisscom (Schweiz) AG(23 days ago)
About this role
Swisscom Broadcast is seeking an Escalation Manager for their Operation Control Center to ensure the reliable functioning of security-critical communication and broadcast services. The role involves managing system availability, troubleshooting, and coordinating incident responses in a 24/7 operational environment.
Required Skills
- Incident Management
- Network Technology
- Broadcast Systems
- TCP/IP
- ITIL
- ServiceNow
- Monitoring Systems
- Customer Communication
- Problem Resolution
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