Euronext Clearing - Junior Service Manager
Euronext(2 months ago)
About this role
An IT service delivery role based in Milan or Rome that works closely with Service Delivery, Business, and Technical teams to ensure IT services meet contractual obligations and customer expectations. The position focuses on maintaining service quality, reporting on performance, and supporting continuous improvement initiatives to enhance customer satisfaction.
Required Skills
- Service Management
- Customer Service
- Communication
- Problem Solving
- Analytical Thinking
- Microsoft Excel
- PowerPoint
- ITIL
- Jira
- ITSM
Qualifications
- Bachelor's Degree in IT/Computer Science/Economics or related
- ITIL Foundation
- English B2
About Euronext
euronext.comEuronext is the pan-European stock exchange and market infrastructure, connecting European economies to global capital markets to accelerate
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