Evening Resident Assistant

The Evening Resident Assistant serves as a front-line team member in a 24/7 shelter, managing day-to-day operations and ensuring the safe, peaceful environment for guests. The role involves working directly with guests, providing emergency support, and collaborating with case managers to assist residents in the supportive housing program. This position requires strong conflict resolution skills, empathy, and the ability to maintain professional boundaries while upholding the organization's values of hospitality and dignity.