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Exception Specialist at Modivcare - ApplyBlast

Exception Specialist

Modivcare

4 months ago

2.6 on Glassdoor

Greenville, SC

Onsite

Full Time

Junior

0 applicants

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About this role

The Exception Specialist I position ensures accurate fulfillment and approval of transportation service requests and reservations by utilizing internal and external resources to resolve exceptions for members, facilities, and clients. Responsibilities include maintaining records, assisting with benefit verifications, analyzing utilization trends, and supporting the management of standing orders and hospital discharge assignments.

Responsibilities

Assist in creating and modifying standing orders under supervision
Support management of hospital discharge trip assignments
Maintain and update the facility rolodex with guidance
Investigate and report customer service issues and exceptions
Provide assistance with benefit utilization issues and pre-authorizations

Skills

Qualifications

High School Diploma

About Modivcare

modivcare.com

Headquarters

Denver, Colorado, United States

Company Size

10001+ employees

View Profile

Modivcare is a provider of non-emergency medical transportation, in-home personal care, and remote monitoring services to members across the United States. The company delivers transportation and care solutions to support Medicaid, Medicare Advantage and health system partners, focusing on improving access to care and reducing ER utilization.