Executive, Contact Centre
Chevening Awards(11 months ago)
About this role
Customer Service Representative responsible for delivering high-quality telephone support to Prudential customers, including agents and policyholders. The role focuses on meeting service level agreements, ensuring customer satisfaction, and supporting operational and team performance. Training will be provided in Malaysia and/or Singapore.
Required Skills
- Customer Service
- Telephone Support
- Communication
- Mandarin
- Chinese Dialects
- Active Listening
- Empathy
- Problem Solving
- Process Improvement
- Teamwork
Qualifications
- Diploma
- Degree
About Chevening Awards
chevening.orgSince 1983, Chevening has brought over 60,000 exceptional professionals from around the world to study in the UK through scholarships and fellowships funded by the UK Government. This unique opportunity has helped to elevate careers, transform communities, shift and deepen perspectives, and build intercontinental bridges.
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