Executive - Customer Management
NATIONAL(1 month ago)
About this role
An Executive - Customer Management is an early-career customer-facing role focused on supporting customer interactions and maintaining accurate customer information. The role supports service delivery within agreed SLAs and upholds data confidentiality and organizational policies. It typically works within a customer operations or service team in a full-time capacity.
Required Skills
- Customer Support
- Data Accuracy
- Confidentiality
- SLA Management
- Administration
- Follow Up
About NATIONAL
gov.ukGOV.UK is the UK government’s official online portal that centralises public services and authoritative information, from taxes, benefits and passports to driving, visas and legislation. Maintained by the Government Digital Service, it brings content from departments and agencies into a single, accessible site with transactional services, forms and practical guidance for citizens, businesses and professionals. The site emphasises clarity, accessibility and security, offering search, sign-in tools and up‑to‑date policy and regulatory information to help users complete tasks. It also publishes open data, guidance for developers and follows user‑centred design and publishing standards to continually improve government services.
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