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Executive Customer Success Manager at Genesys - ApplyBlast

Executive Customer Success Manager

Genesys

10 months ago

Texas

Hybrid

Full Time

Executive

0 applicants

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About this role

The Executive Customer Success Manager is a strategic, high-impact individual contributor who guides the largest and most complex enterprise customers to achieve measurable success with Genesys Cloud CX. This role partners with executive stakeholders to drive adoption of AI-enabled contact center solutions and align technology to business outcomes. The position collaborates across account teams to ensure retention, growth, and long-term customer value.

Skills

Qualifications

Bachelor’s DegreeMBA

About Genesys

genesys.com

Headquarters

Menlo Park, California, United States

Company Size

5001-10000 employees

Founded

1990

View Profile

Genesys delivers AI-powered omnichannel customer experience and contact center software via its cloud-based Genesys Cloud platform. It enables personalized engagement across channels and end-to-end customer journey orchestration with AI and automation for organizations worldwide.