Executive Escalation Officers
Globee.Shop(2 months ago)
About this role
The Customer Recovery Agent at Globe is responsible for resolving customer complaints and issues to protect satisfaction and retention. They engage directly with customers to understand concerns, investigate root causes, and deliver effective solutions. The role also involves maintaining accurate records and providing feedback to improve customer experience.
Required Skills
- Customer Service
- Complaint Handling
- Issue Resolution
- Investigation
- Escalation Management
- CRM
- Documentation
- Reporting
- Compliance
- Communication
+1 more
About Globee.Shop
aliexpress.ru▶ Официальный сайт AliExpress на русском языке. ⭐ Скидки и распродажи. ⚡ Мы ускорили доставку! ✔️Огромный выбор и выгодные цены на ● мобильные телефоны, ● электронику, ● бытовую технику, ● одежду для детей и взрослых, ● товары для дома и сада и многое другое в интернет-магазине AliExpress.
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