Experience Advocate

Opendoor(28 days ago)

Phoenix, AZ, Arizona, United StatesOnsiteFull TimeJunior$54,933 - $74,181 (estimated)Customer Experience

About this role

An Experience Advocate at Opendoor is a frontline customer-facing role that supports buyers, sellers, and partners through the home-buying and home-selling process. The role involves managing phone and written communications, collaborating with internal teams to resolve issues, and contributing insights to improve the customer experience. It offers on-the-job training to develop real estate knowledge while delivering high-quality service during evenings, weekends, and holiday coverage.

View Original Listing

Required Skills

Customer Service
Phone Support
Written Communication
De-Escalation
Stakeholder Liaison
Knowledge Management
Real Estate
Collaboration
Training
Teamwork

+7 more

About Opendoor

opendoor.com

Opendoor Labs, Inc. (Opendoor) is a San Francisco–based real estate technology company that buys and sells homes directly through an online platform, offering instant cash offers so homeowners can skip listing, showings, and lengthy timelines. Homeowners can request a free offer and choose a closing date that fits their schedule while Opendoor manages inspections, repairs, and transaction logistics. The company also provides related services such as trade‑ins, financing options, and resale listings to simplify moving between homes. Customers use Opendoor for a faster, more convenient, tech‑driven alternative to traditional real estate transactions.