Carvana
A Customer Care Advocate at Carvana represents the company in-person at the Tempe headquarters and serves as a primary point of contact for customers buying or selling vehicles. The role focuses on delivering a seamless, customer-centered experience across Sell to Carvana, Verification, and Customer Experience teams. It contributes to company success by fostering customer trust and supporting overall satisfaction during the transaction process.
Headquarters
Tempe, Arizona, United States
Company Size
10001+ employees
Founded
2012
Carvana is an online used‑car retailer that lets customers search, finance, and buy certified pre‑owned vehicles entirely through its website or app, with options for home delivery or pickup from its signature multi‑story “car vending machines.” The company emphasizes no‑haggle pricing, detailed 360° vehicle photos and history reports, and a seven‑day (or 250‑mile) return policy to simplify the buying experience. Carvana also offers trade‑ins, financing and extended protection plans, and operates its own inspection and logistics network to manage vehicle reconditioning and delivery.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Carvana.
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