Experience Ambassador - Patient Experience - FT - Day
Stormont Vail Health(1 month ago)
About this role
The Experience Ambassador serves as a frontline champion for delivering exceptional patient and guest experiences, combining hospitality with proactive service recovery to ensure individuals feel safe and respected throughout their care journey. This role involves rounding on patients to address non-clinical needs and providing support to enhance the overall patient experience.
Required Skills
- Customer Service
- Interpersonal Skills
- Problem Solving
- Time Management
- Conflict Resolution
- Cultural Sensitivity
Qualifications
- High School Diploma / GED
About Stormont Vail Health
stormontvail.orgStormont Vail is a Kansas healthcare community leader comprised of Stormont Vail Hospitals, Cotton O'Neil and Cotton O'Neil Pediatrics.
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