Patient Experience Liaison (RN or LPN)
ClinchTalent / Error / 404(1 month ago)
About this role
A Patient Experience Liaison at the Medical University Hospital Authority advocates for patients and families throughout their hospital stay, ensuring they feel heard, respected, and supported. The role partners with clinical teams and leadership to influence organizational improvement and patient satisfaction through feedback analysis and committee leadership. The position requires acute care nursing licensure and focuses on enhancing the overall hospital experience.
Required Skills
- Patient Advocacy
- Patient Rounding
- Communication
- Customer Service
- Empathy
- Problem Solving
- Prioritization
- Complaint Resolution
- Care Coordination
- HCAHPS Monitoring
+1 more
Qualifications
- RN Licensure (South Carolina)
- LPN Licensure (South Carolina)
- BLS (American Heart Association)
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