Service Excellence Ambassador
OhioHealth(26 days ago)
About this role
The Service Excellence Ambassador at OhioHealth serves as a frontline patient experience representative, promoting the organization’s values and ensuring visitors, patients, and families feel welcomed and supported. This role acts as a liaison and advocate between patients, families, and clinical staff to uphold a positive care environment and patient-centered culture. The position supports the Customer Experience Office in maintaining a compassionate, orderly hospital entry and information presence.
Required Skills
- Customer Service
- Communication
- Conflict Resolution
- Patient Advocacy
- Medical Terminology
- Phone Handling
- Wheelchair Assistance
- Interpersonal Skills
Qualifications
- Bachelor's Degree in Communications, Public Relations, Social Sciences, or Health Related Field
About OhioHealth
ohiohealth.comOhioHealth is a family of not-for-profit hospitals and healthcare facilities that has been serving central Ohio since 1891. Discover the difference WE can make.
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