Experience Designer, Customer Experience
Toast(8 days ago)
About this role
Toast is a company that develops technology solutions to support restaurants and small businesses in their digital transformation. The role focuses on enhancing the customer experience by applying human-centered design and leading innovative projects across the organization.
Required Skills
- Figma
- Miro
- Journey Mapping
- User Experience
- Customer Research
- Prototyping
- Design Thinking
- Workshop Facilitation
- Service Design
- Human Centered Design
About Toast
toasttab.comToast is a cloud-based restaurant management platform that provides point-of-sale, payments, and operational tools tailored to restaurants and hospitality businesses. It combines touchscreen POS hardware and mobile ordering with integrated payments, online ordering and delivery integrations, contactless pay, and loyalty/gift programs. Toast also offers back-office features such as labor and payroll management, inventory and menu engineering, and reporting/analytics to streamline operations and increase revenue. Restaurants choose Toast for its turnkey, restaurant-focused ecosystem, integrated payments, and industry-specific features and support.
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