Experience Strategist
VML MAP(1 month ago)
About this role
An Experience Strategist at VML MAP develops omni-channel strategies to drive engagement, loyalty, and lifetime value for a leading brand. The role operates at the intersection of customer experience, data, and digital ecosystems and leverages data-driven insights to influence client decisions. The position is part of the Experience Strategy team within a global network and follows a hybrid working model.
Required Skills
- Customer Relationships
- CRM Strategy
- Brand Strategy
- Journey Mapping
- Audience Segmentation
- Digital Touchpoints
- Email Marketing
- Mobile Apps
- Social Media
- Collaboration
+13 more
About VML MAP
vml-map.comVML MAP is a global center of excellence for marketing automation, personalization, loyalty and CRM at scale, combining the brain of a consultancy with the heart of an agency to humanize brand–consumer relationships. They design and implement data-driven, omnichannel customer journeys and enterprise-grade tech stacks (Adobe Experience Platform/Campaign, Salesforce Marketing Cloud, Braze, Google Cloud) to operationalize personalization and scalability. Working across industries such as retail, automotive and beauty, VML MAP helps brands accelerate value realization, reduce marketing spend and boost marketing effectiveness through scalable programs and aligned marketing–IT delivery.
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