Field Account Manager - Vancouver, BC
Auctane (1 day ago)
About this role
The Field Account Manager (FAM) is a territory-based software sales specialist responsible for driving software adoption and revenue expansion across an assigned book of merchants. This customer-facing role focuses on increasing advanced feature utilization and retention through regular in-person engagement and consultative, adoption-led selling. The FAM represents ShipStation’s technical capabilities to help merchants optimize workflows and grow shipping volume.
Required Skills
- Software Adoption
- Consultative Selling
- Account Expansion
- Territory Management
- Quota Attainment
- Channel Management
- E-commerce Fluency
- API Integration
- Forecasting
- Customer Engagement
+1 more
About Auctane
auctane.comAuctane is a shipping and logistics technology company that builds cloud-based tools, APIs and services to help merchants manage shipping, fulfillment, and carrier connectivity across ecommerce channels. Its platform offers automated label creation, rate shopping, tracking, and analytics to streamline operations for retailers and marketplaces. Auctane integrates with major carriers and sales channels and provides developer-friendly APIs to embed shipping into apps and workflows. Their stated mission, "Every merchant, everywhere," reflects a focus on simplifying shipping at scale for businesses of all sizes.
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