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Field Engineer Specialist at Zayo Group - ApplyBlast

Field Engineer Specialist

Zayo Group

2 days ago

Lexington, Kentucky, United States

Onsite

Full Time

Medior

0 applicants

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About this role

The Field Engineer Specialist schedules on-site activities with customers, vendors, and carriers to install, troubleshoot, repair, and maintain equipment for ENA services at customer premises. This role involves diagnosing issues, applying technical expertise, and providing resolutions while managing multiple assignments to meet customer expectations. The position requires extensive travel within the Lexington, KY metro area and collaboration with various teams to improve serviceability and customer experience.

Responsibilities

Install, troubleshoot, and repair ENA services equipment at customer premises
Schedule on-site activities with customers, vendors, and carriers for installations and repairs
Diagnose network hardware problems and escalate issues to appropriate support groups

Skills

Qualifications

CCNA certification

About Zayo Group

zayo.com

Headquarters

Denver, Colorado, United States

Company Size

1001-5000 employees

Founded

2007

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From fiber to international network connectivity services, Zayo offers innovative solutions. Explore innovative global internet solutions from a top provider.