Field Operations Manager

Via(1 month ago)

Sarasota, FloridaOnsiteFull TimeManager$65,000 - $75,000Operations

About this role

A Field Manager on Via’s Operations team leads onsite daily operations to ensure safe, reliable, and accessible transportation for the community. This boots-on-the-ground role involves making real-time operational decisions, liaising with city partners, and improving rider and driver experiences. The position is based in the Sarasota area and requires being onsite five days a week.

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Required Skills

Operations
Decision Making
Employee Management
Scheduling
Payroll
Coaching
Stakeholder Management
Data Analysis
Process Improvement
Customer Service

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About Via

ridewithvia.com

Via builds an end-to-end mobility platform that transforms public transportation into efficient digital networks, powering on‑demand shared transit, microtransit, paratransit, first/last‑mile connections and route optimization. Its offering includes real‑time routing and matching algorithms, operations and fleet management, rider and driver apps, payments, and analytics for cities, transit agencies, and private operators. Via’s technology helps partners lower costs, expand coverage and equity, reduce emissions, and integrate flexible services with existing transit systems across global deployments.