Field Support Specialist (On-Call)
SPS-North America(16 days ago)
About this role
The Field Support Specialist provides regional backfill coverage to ensure continuity of service and customer satisfaction across SPS client sites. The role requires travel within an assigned region, flexibility to cover multiple locations (including same-day assignments), and coordination with Client Services leadership to meet service level agreements.
Required Skills
- Customer Service
- Mail Handling
- Shipping
- Reprographics
- Scanning
- Inventory Management
- Reception
- Concierge
- Facilities Maintenance
- MS Office
+4 more
Qualifications
- High School Diploma
About SPS-North America
spsglobal.comSPS is a global business process outsourcing (BPO) firm that helps organizations scale operations and improve customer experience through people, technology, and data. They deliver contact center and omnichannel customer support, back‑office processing, and tech‑enabled services such as automation and analytics tailored to industry needs. SPS emphasizes secure, scalable delivery and measurable outcomes to reduce costs, boost customer satisfaction, and accelerate clients’ digital transformation.
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