Field Support Technician - Onsite Anchor

The Field Support Technician - Onsite Anchor serves as the on-site IT decision-maker for regional and field locations, analyzing escalated IT issues to determine root causes and appropriate resolutions without direct supervision. The role involves independently managing workstation deployments, printer and conference room equipment, mobile devices, and asset accountability while ensuring security compliance and customer satisfaction. This position requires travel within the assigned region and the ability to exercise sound judgment in a remote, unsupervised environment.