Field Support Technician

Medical Care of Boston Management Corporation(1 month ago)

OnsiteFull TimeMedior$46,000 - $70,000Information Technology

About this role

A Field Support Technician at Beth Israel Lahey Health is a Tier 2, in-person IT role providing technical support across BILH entities. The position works with the IT Service Management suite and serves as an escalation point for the Service Desk while supporting clinical and core applications. It requires strong customer communication, collaboration with IT teams, and a commitment to continuous technical learning.

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Required Skills

PC Support
Printer Support
Mobile Devices
Windows 10
Mac OS
Active Directory
Citrix
Microsoft O365
Networking
ITSM

+2 more

Qualifications

High School Diploma or GED
CompTIA A+ (Preferred)

About Medical Care of Boston Management Corporation

cms.gov

The Centers for Medicare & Medicaid Services (CMS) is a federal agency within the U.S. Department of Health and Human Services (HHS) that administers the nation's major healthcare programs, including Medicare and Medicaid. CMS is responsible for overseeing the healthcare system in the United States, ensuring access to high-quality healthcare services and improving health outcomes for its beneficiaries. Through its initiatives and regulations, CMS aims to provide a more transparent healthcare system and reduce costs while enhancing care delivery across the nation.

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