Beth Israel Lahey Health
The Lead Field Support Technician provides Tier 2/3 in‑person IT support across Beth Israel Lahey Health entities, handling complex desktop, peripheral, and mobile device issues while acting as an escalation point for Service Desk tickets. The role involves supervising ticket workflows, ensuring high customer satisfaction, and contributing to process improvements and knowledge base development.
Easily find the care you need when you need it. Find a doctor, schedule an appointment and put your health first. With 13 locations, our expert health care providers are nearby and ready to help.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Beth Israel Lahey Health.
6% below the average for this role
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