Beth Israel Lahey Health
The Field Support Technician delivers Tier 2 in-person IT support across Beth Israel Lahey Health entities, acting as an escalation point for unresolved service desk tickets. This role involves diagnosing and resolving moderately difficult issues related to desktops, peripherals, operating systems, and network activities while ensuring high customer satisfaction. The position requires proficiency with Microsoft infrastructure, various mobile devices, and ITSM tools to maintain proper support operations for a large enterprise environment.
Easily find the care you need when you need it. Find a doctor, schedule an appointment and put your health first. With 13 locations, our expert health care providers are nearby and ready to help.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Beth Israel Lahey Health.
Right around the average for this role
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