Field Technician II

The Field Technician II role provides advanced onsite and remote technical support for healthcare, medical, and life sciences clients in the Boston/Cambridge and New England regions. This position serves as an escalation point for complex incidents, leads small-to-mid-sized infrastructure projects, and mentors junior staff while ensuring compliance with HIPAA and data security standards. The role requires strong expertise in Microsoft 365, Windows Server, network infrastructure, and endpoint security within a Managed Service Provider environment.