Financial Support Advisor
Capital(4 months ago)
About this role
A Financial Support Advisor at Capital One works within the Collections team to support customers who are struggling to make credit card payments due to circumstances such as illness or job loss. The role focuses on providing empathetic guidance and connecting customers with appropriate support channels. The position is based in Nottingham and includes a blended training programme with predominantly hybrid working thereafter.
Required Skills
- Empathy
- Communication
- Financial Assessment
- Budgeting
- Problem Solving
- Customer Service
- Debt Advice
- Signposting
- Resilience
About Capital
capitalonecareers.comYou’re tenacious and driven, so the last place you want to work is some boring bank. Same. Learn about careers at Capital One and view jobs here.
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