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© All Rights Reserved. ApplyBlast.com
Lloyds Banking Group
The First Notification Customer Services Consultant role supports General Insurance customers at the first point of contact when they experience a claim, ranging from minor losses to total losses. This primarily telephony-based position requires empathy, strong decision-making skills, and the ability to handle difficult conversations while ensuring a first-class service. The role involves processing claims through various channels and adhering to regulatory expectations to protect customers' homes.
Lloyds Banking Group plc is the largest UK retail and commercial financial services provider, serving around 26 million customers through a leading digital presence. It operates major UK brands including Lloyds Bank, Halifax, Bank of Scotland and Scottish Widows, offering current accounts, mortgages, savings, loans, credit cards, insurance, pensions, investments and business banking. As a publicly listed group it focuses on supporting households and businesses across the UK through digital innovation, capital and risk stewardship, and customer-led services. The group also emphasizes responsible banking, financial inclusion and delivering long-term value for customers and shareholders.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Lloyds Banking Group.