Forecasting Analyst
Premera Blue Cross(1 month ago)
About this role
The Forecast Analyst at Premera supports the claims contact center by enabling strategic planning and operational readiness through data-driven forecasting and capacity models. The role helps leadership make staffing, budgeting, and process decisions by developing analytical tools and maintaining historical data to inform planning. This position contributes to improving efficiency and ensuring the organization can meet customer needs.
Required Skills
- Forecasting
- Capacity Planning
- Data Analysis
- Modeling
- Workforce Management
- Budgeting
- Reporting
- Stakeholder Collaboration
- WFM Software
Qualifications
- Associates Degree
- Technical Certification
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