Forward Deployed Engineer (Infrastructure)
deepset
About this role
A Forward Deployed Engineer at deepset works closely with strategic customers to design, deploy, and optimize the Haystack Enterprise Platform, ensuring reliable and scalable AI solutions. The role involves hands-on infrastructure work, customer collaboration, and incident management, blending SRE practices with engineering expertise.
Skills
About deepset
deepset.aideepset helps enterprises build and deploy production-ready LLM applications and custom AI solutions focused on search, question answering, and automation. They develop and maintain the open-source Haystack framework and an enterprise Haystack platform for retrieval-augmented generation, semantic and vector search, multi-model pipelines, fine-tuning, evaluation, and model orchestration. deepset offers managed and self‑hosted deployment options plus professional services to deliver domain-specific agents while addressing data privacy, explainability, and compliance requirements. Customers value their open-source‑first approach, deep NLP expertise, and emphasis on transparent, controllable AI for real-world, regulated use cases.
About deepset
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$119k – $163k
per year