Forward Deployed Engineer Intern

Channel Corp.(3 months ago)

Seoul, South KoreaOnsiteContractJunior$30,000 - $30,000Engineering

About this role

채널톡 FDE(Forward Deployed Engineer) 팀에서 고객 현장에서 발견되는 AX(AI Transformation) 관련 문제를 엔지니어링으로 해결하며, 검증된 솔루션을 바탕으로 제품팀으로 이어질 수 있는 프로토타입을 빠르게 만드는 포지션입니다. 고객 상담/운영 이슈를 자동화로 구현하고, 결과를 정리해 재사용 가능한 형태로 축적하는 역할입니다. 단기 계약(2개월)로 강남 오피스에서 근무합니다.

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Required Skills

JavaScript
Software Development
Automation
Customer Support
Prototyping
Technical Documentation
Requirements Refinement
Communication
No-Code Tools
Low-Code Tools

+5 more

About Channel Corp.

channel.io

Channel Talk (Channel.io) is an AI-powered customer messaging and helpdesk platform that centralizes live chat, chatbots, and support tools for businesses. It bills itself as an all-in-one AI Messenger combining automated bots, workflow automation, and conversation-based CRM to streamline customer service and sales. The platform includes team collaboration features, integrations, and analytics to speed responses, reduce manual work, and improve engagement. Channel Corp. targets companies that want to modernize support and commerce interactions across web and mobile.