Forward Deployed Engineer
C3 AI(1 month ago)
About this role
The Forward Deployed Engineer on the C3 AI Services team is a product expert who provides high-quality product support for C3 AI Platform and applications, engaging directly with customers to diagnose issues, set expectations, and implement fixes. The role is based in Bengaluru and is suited for candidates with application development experience who are interested in advancing into application development, machine learning, data integration, and consulting. The position works closely with Products, Engineering, and Customer Services to validate releases and improve customer support practices.
Required Skills
- JavaScript
- Application Development
- Debugging
- Troubleshooting
- Unit Testing
- Test Automation
- Customer Support
- Collaboration
- Mentoring
- Platform Expertise
+3 more
Qualifications
- Bachelor's Degree
- Advanced Degree Preferred
About C3 AI
c3.aiNew Relic is a cloud-based observability and telemetry platform that helps engineering and operations teams monitor, debug, and optimize the performance of applications and infrastructure in real time. It offers application performance monitoring (APM), logs, metrics, distributed tracing, synthetic monitoring, infrastructure and network observability, plus agents, SDKs and integrations to collect telemetry across stacks and clouds within the New Relic One telemetry platform. The service provides dashboards, alerts, analytics and root-cause tools to accelerate incident response and reliability work, and it supports open standards such as OpenTelemetry. New Relic targets developers, SREs and enterprise DevOps teams and provides flexible, usage-based options for cloud-native and distributed systems.