Forward Deployed Engineer
Aisera(5 months ago)
About this role
The Forward Deployed Engineer at Aisera will deploy and operationalize AI agents that solve customer problems by leveraging LLMs and AI agent frameworks. The role partners closely with customers and internal engineering and ML teams to ensure secure, cost-effective, and reliable solutions while contributing to the core AI platform. The position emphasizes customer engagement, technical advisory, and continuous improvement of production deployments.
Required Skills
- Python
- JavaScript
- OAuth
- OIDC
- JWT
- Prompt Engineering
- LangGraph
- PydanticAI
- RAG
- Function Calling
+13 more
Qualifications
- Bachelor's or Master's in Computer Science, Engineering, or Related Field
About Aisera
aisera.comAisera is an enterprise AI company that delivers an "agentic" AI platform to automate service and support across IT, customer service, HR, finance, and security operations. Its solution combines conversational AI, virtual agents, knowledge management, and workflow automation to resolve tickets, answer employee and customer questions, and execute remediation with minimal human intervention. Aisera integrates with core enterprise systems (ServiceNow, Salesforce, Microsoft, SAP, etc.) to deflect requests, boost employee productivity, and reduce operational costs. Customers pick Aisera for its pretrained enterprise models, low-code integrations, and focus on improving both employee and customer experiences.
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