Forward Deployed Engineer

Aircall(4 hours ago)

HybridFull TimeSenior$120,000 - $150,000Solutions Engineering

About this role

Aircall is a rapidly growing, AI-powered customer communications platform that integrates multiple channels into one workspace. The company offers innovative solutions to improve customer interactions, streamline workflows, and drive revenue growth. The role is centered on deploying AI solutions that connect with customer systems, fostering team development, and enhancing product capabilities.

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Required Skills

APIs
Webhooks
JSON
REST
CRM Automation
Low-Code Platforms
AI Workflow
Solution Design
Project Management
Stakeholder Management

Qualifications

5-8 Years in Technical Consulting or Solutions Engineering

About Aircall

aircall.io

Aircall is a cloud-based business phone system and intelligent customer communications platform for SMBs and enterprises. It unifies voice and messaging channels (voice, SMS/MMS, WhatsApp and social), adds AI-powered features like real-time coaching, automated call summaries and AI voice agents, and provides routing, recording, analytics and collaboration tools. The platform integrates deeply with CRM and helpdesk systems—260+ integrations including HubSpot and Salesforce—and serves over 20,000 customers worldwide. Founded in 2014 in Paris with operations in New York, Aircall positions itself as a human-first, AI-powered communications solution for sales and support teams.

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