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© All Rights Reserved. ApplyBlast.com
Serval
As Serval's founding Solutions Engineer, you will define the technical sales motion for an AI-native automation platform, partnering with account executives to win technical decision-makers in enterprise IT and security. You will build foundational demo environments and reference architectures from scratch, conduct deep technical evaluations, and bridge the gap between field requirements and product development. This role requires establishing credibility with CIOs and security leaders while shaping the go-to-market strategy for a high-growth B2B software company.
Serval is the AI-native Enterprise Service Management (ESM) platform built for the AI era. It automates employee requests, onboarding and offboarding, just-in-time access, and IT help desk resolution using AI-powered agents. Serval offers full-stack ITSM capabilities — including incident, problem, and change management — and can also serve as an automation layer on top of existing ITSMs like ServiceNow and Jira Service Management.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Serval.
53% above the average for this role