Fraud Customer Care Agent
Barclays(14 days ago)
NorthamptonOnsiteFull TimeMedior$40,000 - $55,000Customer Service
Apply NowAbout this role
Join Barclays as a Customer Care Agent within the Fraud team, where you will investigate alerted payments to identify potential mule activity. The role involves reviewing detailed payment alerts, assessing various sources of information, and making well-reasoned decisions about customer accounts, requiring strong investigative and IT skills.
Required Skills
- Fraud
- Customer Service
- Investigation
- Case Management
- Digital Tools
- Stakeholder Management
About Barclays
home.barclaysBarclays is a British universal bank. Our businesses include consumer banking, as well as a top-tier, global corporate and investment bank.
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