Fraud Operations Team Lead
Stripe(13 days ago)
About this role
A Team Lead in Fraud Operations at Stripe will own day-to-day execution and performance for a Bangalore-based workflow, developing and coaching a team of Operations Associates. The role stays hands-on with complex casework while driving operational excellence, SLA attainment, and decision quality. The lead represents their workflow across global forums and serves as the primary escalation point for time-sensitive or complex fraud cases.
Required Skills
- Team Leadership
- Coaching
- Operations Management
- Fraud Investigations
- Decision Quality
- SLA Management
- Data Analysis
- Process Improvement
- Hiring
- Communication
About Stripe
stripe.comStripe is a financial infrastructure platform that provides a suite of APIs and tools to power online and in-person payments and commerce for internet businesses of all sizes. Its product set includes payment processing, billing and subscriptions, marketplace payouts, fraud prevention, card issuing, tax and reporting, and global payment method and currency support. Developers and companies choose Stripe for its clean APIs, extensive documentation, and integrated compliance and developer tooling. Stripe also offers advanced capabilities — including AI-driven features, treasury and embedded-finance tools — to help businesses scale and grow revenue.