French Bilingual Customer Account Specialist II, MBNA, Customer Assistance
TD Bank Group(1 month ago)
About this role
A MBNA Customer Assistance representative at TD supports credit card customers, particularly those facing financial difficulties, by acting as the voice of the bank and helping to preserve customer relationships. The role sits within Personal & Commercial Banking's Contact Centre and offers structured onboarding, training, and career development opportunities.
Required Skills
- Bilingual
- Customer Service
- Call Handling
- Collections
- Credit
- Problem Solving
- Time Management
- Digital Literacy
- Multitasking
- Empathy
+1 more
Qualifications
- High School Diploma or Equivalent
About TD Bank Group
td.comExplore TD's online banking services, credit cards, checking accounts, savings accounts, loans and more financial products for you and your business.
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