French-Speaking Customer Experience Specialist - Remote in Canada
Quince(4 days ago)
About this role
Quince is a rapidly scaling tech company disrupting retail by integrating AI, analytics, and automation, with a focus on high-quality, affordable, sustainable essentials. The company emphasizes a customer-first approach, innovation, and social responsibility in its mission to democratize luxury and provide exceptional value.
Required Skills
- Customer Service
- Communication
- Empathy
- Problem Solving
- Tools Adoption
- Relationship Building
- Remote Work
- Brand Ambassadorship
- Ownership
- Adaptability
About Quince
quince.comQuince is a direct-to-consumer brand that offers high-quality wardrobe and home essentials at radically low prices. They source premium materials—Mongolian cashmere, Italian leather, Turkish cotton and washable silk—and sell apparel, footwear, home textiles and leather goods with no middleman markup. Quince emphasizes classic design, durable construction and transparent pricing to make luxury basics accessible to more people. The brand targets value-conscious shoppers who want elevated essentials without premium retail markups.
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