About this role
Front is an AI-driven customer service platform that offers a collaborative workspace for support teams, integrating AI-powered features and customer intelligence to enhance service efficiency and quality.
Required Skills
- TypeScript
- Node.js
- React
- AI
- Web Applications
- Large-scale Architectures
- API
- Data Models
- ML
- A/B Testing
About Front
front.comFront is a customer operations platform that integrates AI and human support to enhance customer experience. It streamlines communication across various channels, including email, SMS, and live chat, ensuring that each customer interaction is efficient and personalized. The platform is designed for customer-first teams, providing tools for automation, analytics, and collaboration to manage inquiries and support requests effectively. With Front, businesses can deliver exceptional service at scale, supported by powerful AI-driven insights and workflows.
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