Functioneel Support Analyst
OCLC España(1 month ago)
About this role
Functioneel Support Analyst for OCLC’s Wise platform, supporting public library service organizations in the Netherlands and Flanders. The role is based in Eelde (32–40 hours/week) within the Operations team and contributes to the availability and development of library software used internationally. The position involves liaison with internal product, development and project teams and occasional on-site customer contact.
Required Skills
- Zendesk
- Jira
- Confluence
- MySQL
- Insomnia
- MindTouch
- Functional Testing
- Customer Support
- Documentation
- Communication
+3 more
Qualifications
- MBO+/HBO
About OCLC España
oclc.orgOCLC is a nonprofit global library organization that provides shared technology services, original research, and community programs so that libraries can better fuel learning, research, and innovation.
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