Future Opportunities: Benefits Advocate
Gusto, Inc.(1 month ago)
About this role
Gusto is building a pipeline for Health Insurance Benefits Advocates to join its Customer Experience team in 2026. Advocates will act as subject matter experts and single points of contact for benefits support and renewals, helping small businesses obtain and manage group health benefits while representing Gusto’s product and service experience.
Required Skills
- Customer Support
- Phone Support
- Email Support
- Zoom Meetings
- Benefits Knowledge
- Account Management
- AI Tools
- Churn Mitigation
- Relationship Building
- Problem Solving
+5 more
Qualifications
- Life & Health Insurance Producers Licensure
About Gusto, Inc.
gusto.comGusto is a cloud-based people platform that helps small and midsize businesses run payroll, manage benefits, and handle HR and compliance. Its product suite includes automated payroll and tax filing, contractor payments, employee onboarding and time tracking, plus benefits administration (health insurance, 401(k), etc.) and self-service tools for employees. Companies choose Gusto for its integrated, user-friendly experience, compliance automation, and broad integrations with accounting and productivity tools. Founded as ZenPayroll and later rebranded to Gusto, the company focuses on simplifying people operations for growing businesses.