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Gainsight Administrator at Delinea - ApplyBlast

Gainsight Administrator

Delinea

4 months ago

3.7 on Glassdoor

Onsite

Full Time

Senior

3 applicants

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About this role

This role is a hands-on Account Health Owner responsible for end-to-end management of the Gainsight platform to drive customer retention and growth. You will architect health scoring models, configure Customer 360 views, and design automated playbooks that empower the Customer Experience team with actionable insights. Partnering across CS, Support, and Operations, you translate complex business requirements into scalable system configurations that enhance customer engagement.

Responsibilities

Own and build the Customer Health Score from the ground up
Design and maintain the Customer 360 for leadership visibility
Build and own Gainsight playbooks and CTAs for proactive engagement
Configure, deploy, and administer the broader Gainsight platform
Build and maintain reporting and dashboards in Salesforce

Skills

Qualifications

Gainsight Administrator Certification

About Delinea

delinea.com

Headquarters

San Francisco, California, United States

Company Size

1001-5000 employees

Founded

2021

View Profile

Delinea Inc. is a leading provider of identity security and privileged access management (PAM) solutions, offering AI-driven tools that secure privileged access across organizations in real time. Their cloud-native platform provides comprehensive capabilities for managing human, machine, and AI identities, allowing users to discover identities, safeguard access, and proactively combat identity-based threats. Trusted by thousands of organizations globally, Delinea emphasizes user-friendly interfaces and seamless integration with existing workflows to enhance security without hindering productivity.