Genesys Cloud Administrator

United States - Genesys Cloud Services, Inc.(11 days ago)

IrelandOnsiteFull TimeMedior$75,581 - $102,737 (estimated)Product Support Tools and Process Team

About this role

The Genesys Cloud Administrator is responsible for configuring, administering, and supporting the Genesys Cloud CX platform to ensure a secure, reliable, and optimized contact center environment. The role involves collaboration with various teams to deliver effective omnichannel solutions and platform improvements.

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Required Skills

Genesys Cloud
Contact Center
IVR
APIs
Routing
Platform Management
Analytics
Customer Service
System Integrations
Security

About United States - Genesys Cloud Services, Inc.

genesys.com

Rocket is a performance optimization tool designed to enhance website loading speed and overall user experience. By automatically optimizing scripts and implementing lazy loading technologies, it ensures that essential content is prioritized while reducing unnecessary resource loading. The platform is particularly beneficial for developers looking to improve site speed on both mobile and desktop, leading to increased engagement and better search engine rankings. Rocket's solutions are known for their ease of integration and effectiveness in boosting website performance metrics.

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